Etisalat, one of the leading telecommunications providers in the UAE, offers a wide array of services to its customers, including mobile, internet, and digital solutions. The Etisalat service center located in Al Karama is a vital hub for residents seeking assistance with their telecom needs. This article provides an in-depth look at the services offered at the Etisalat service center in Al Karama, its operational details, and how it fits within the broader context of Etisalat’s offerings across Dubai.
| Key Information | Details |
|---|---|
| Location | 66 12 C St, Al Karama, Dubai |
| Contact Number | +971 4202 2251 |
| Website | Etisalat |
| Operating Hours | Monday to Thursday: 10:00 AM – 10:00 PM Friday: 10:00 AM – 12:00 AM Saturday: 10:00 AM – 12:00 AM Sunday: 10:00 AM – 10:00 PM |
Overview of Etisalat’s Services
Etisalat provides a comprehensive range of services tailored to meet the needs of both individual consumers and businesses. These services include:
- Mobile Services: Various prepaid and postpaid plans, international calling options, and mobile data packages.
- Internet Services: High-speed broadband and fiber-optic internet solutions for homes and businesses.
- Digital Solutions: Cloud services, cybersecurity solutions, and digital marketing tools.
- Customer Support: Assistance with billing inquiries, technical support, and service upgrades.
Mobile Services
Etisalat’s mobile services are designed to cater to a diverse customer base. The company offers various plans that include:
- Prepaid Plans: Flexible options that allow users to pay for what they use without long-term commitments.
- Postpaid Plans: Monthly subscription plans that provide users with a set amount of data, minutes, and SMS.
- International Calling: Special packages that allow customers to make affordable calls to various countries.
Internet Services
Etisalat is known for its robust internet offerings. The service center in Al Karama assists customers with:
- Home Broadband: High-speed internet plans suitable for residential use.
- Business Internet Solutions: Tailored packages for businesses requiring reliable connectivity.
- Fiber Optic Services: Advanced technology providing faster speeds and better reliability.
Digital Solutions
In today’s digital age, Etisalat offers various solutions that help businesses thrive:
- Cloud Services: Scalable storage solutions that allow businesses to manage their data efficiently.
- Cybersecurity Solutions: Protecting businesses from online threats with advanced security measures.
- Digital Marketing Tools: Helping businesses reach their target audience effectively through online platforms.
Importance of Customer Support
Customer support is a cornerstone of Etisalat’s operations. The Al Karama service center plays a crucial role in ensuring customer satisfaction by providing:
- Technical Assistance: Help with troubleshooting issues related to mobile devices or internet connectivity.
- Billing Inquiries: Addressing questions regarding charges on bills and payment methods.
- Service Upgrades: Guidance on upgrading plans or adding new services.
Customer Service Charter
Etisalat has established a Customer Service Charter that outlines its commitment to providing high-quality service. Key points include:
- Availability of customer support through multiple channels (in-store, online chat, phone).
- Commitment to resolving issues promptly and effectively.
- Regular feedback collection from customers to improve service quality.
Location and Accessibility of the Al Karama Service Center
The Etisalat service center in Al Karama is strategically located to serve the local community effectively. The area is well-connected by public transport, making it easily accessible for residents.
Directions
To reach the Etisalat service center:
- Use public transport options such as buses or the Dubai Metro.
- If driving, ample parking is available nearby.
Nearby Landmarks
The service center is located close to several landmarks which can help customers navigate:
- Close proximity to major shopping areas.
- Easily reachable from residential neighborhoods in Al Karama.
Additional Etisalat Locations in Dubai
While the Al Karama service center is a key location, Etisalat has numerous branches across Dubai. Here are some notable ones:
| Location Name | Address | Operating Hours |
|---|---|---|
| Etisalat Head Office | Opposite Union Metro Station, Deira | Saturday – Thursday 09:00 AM – 05:00 PM |
| Deira Business Centre | 11 B Street, Al Khabaisi | Saturday – Thursday 08:00 AM – 04:00 PM |
| Dubai Mall | The Ribbon, Motor City | Daily 10:00 AM – 10:00 PM |
| Dubai International Financial Centre | Al Wasl Business Center | Saturday – Thursday 08:00 AM – 04:00 PM |
Conclusion
The Etisalat service center in Al Karama stands as a vital resource for residents seeking comprehensive telecommunications solutions. With its extensive range of services—from mobile plans to digital solutions—and commitment to customer satisfaction, it exemplifies Etisalat’s dedication to enhancing connectivity in the UAE.
For anyone needing assistance or looking to explore new telecom options, visiting the Al Karama service center can provide valuable insights and support tailored to individual needs. Whether you’re a resident or a business owner, Etisalat continues to be a reliable partner in navigating the ever-evolving landscape of telecommunications.
As you consider your options with Etisalat or seek assistance with existing services, feel free to visit the Al Karama center or explore other branches throughout Dubai for more personalized support.
FAQs:
What services are available at the Etisalat service center in Al Karama?
The Etisalat service center in Al Karama offers a range of services, including mobile plans (prepaid and postpaid), high-speed internet solutions, digital services like cloud and cybersecurity, and customer support for billing inquiries and technical assistance.
What are the operating hours of the Etisalat service center in Al Karama?
The service center operates from Monday to Thursday, 10:00 AM to 10:00 PM; Friday and Saturday, 10:00 AM to 12:00 AM; and Sunday, 10:00 AM to 10:00 PM.
How can I contact the Etisalat service center in Al Karama?
You can contact the Etisalat service center in Al Karama at +971 4202 2251 for any inquiries or assistance.
Is there parking available at the Etisalat service center in Al Karama?
Yes, there is ample parking available near the Etisalat service center in Al Karama, making it convenient for customers who drive.
Are there other Etisalat locations I can visit in Dubai?
Yes, Etisalat has multiple branches across Dubai, including locations in Deira, Dubai Mall, and the Dubai International Financial Centre (DIFC). Each location offers similar services tailored to customer needs.
A Comprehensive Guide to Etisalat and Du Services in Karama
Looking for reliable telecom services in Karama? The Etisalat and Du service centers in Karama are here to cater to all your communication needs. Whether you require assistance with activating an Etisalat monthly data package for AED 50 or need to know how to check the owner of an Etisalat number, the process is seamless.
Additionally, the Etisalat Business Center in Karama offers specialized services for businesses, ensuring efficient connectivity solutions. Du customers can also rely on the Du Service Center in Karama for prompt support with their telecom queries.
For more detailed guides on these services, visit the links below:
Explore these resources for hassle-free telecom solutions!
Credit Website: www.uaevisa
