How to Cancel Your Emirates NBD Credit Card

Emirates NBD offers a wide range of credit cards with various benefits tailored to suit the needs of its customers. However, there may come a time when you need to cancel your Emirates NBD credit card, whether due to financial reasons, a change in spending habits, or simply no longer needing the card. Canceling a credit card can seem like a daunting task, but the process can be straightforward if you know the necessary steps.

In this comprehensive guide, we will walk you through the process of canceling your Emirates NBD credit card, the key things to keep in mind, and the important considerations before, during, and after the cancellation process. This guide will also offer insights into the potential impact on your credit score, fees, and other relevant details you should be aware of when making this decision.

By following these steps and understanding the necessary requirements, you can ensure a smooth credit card cancellation experience with Emirates NBD.

Table of Contents

StepAction
1Reasons for Cancelling Your Emirates NBD Credit Card
2Key Things to Know Before Cancelling
3Steps to Cancel Your Emirates NBD Credit Card
4Alternative Options After Cancellation
5Impact on Your Credit Score
6Fees and Charges to Consider
7What Happens to Your Rewards or Points
8How to Avoid Future Credit Card Fees
9How to Follow Up After Cancellation

1. Reasons for Cancelling Your Emirates NBD Credit Card

There are many valid reasons for wanting to cancel an Emirates NBD credit card. Whether you’re not satisfied with the rewards program or want to reduce the number of credit cards in your portfolio, it’s important to evaluate your situation before taking action.

Common Reasons for Cancellation:

  • High Fees: Some credit cardholders may find the annual fees or interest rates on their Emirates NBD card to be too high relative to the benefits they receive.
  • Switching to Another Card: Many customers switch credit card providers to access better rewards, interest rates, or promotional offers elsewhere.
  • Lack of Use: If you are not using your Emirates NBD card regularly, you may decide to cancel it to reduce your financial obligations.
  • Financial Hardship: Some individuals may cancel their credit cards as part of a broader effort to reduce debt or simplify their financial situation.

It’s critical to evaluate whether cancellation is the best solution based on your financial goals and current needs.

2. Key Things to Know Before Cancelling

Before proceeding with the cancellation, there are several key aspects to consider to ensure that you are fully prepared.

Outstanding Balances: If there is an outstanding balance on your Emirates NBD credit card, you must pay off the debt before canceling the card. Canceling a card with an outstanding balance may result in continued interest charges and fees.

Canceling After Rewards Redemption: Make sure you redeem any unused rewards points or miles before canceling the card. Once the card is canceled, any remaining rewards may be forfeited.

Effect on Your Credit Score: Canceling a credit card can affect your credit score, especially if it reduces your overall credit limit or impacts your credit utilization ratio. Understanding the implications is crucial before deciding to cancel.

Fees and Charges: Be aware of any potential cancellation fees or outstanding charges. While Emirates NBD does not typically charge a cancellation fee, checking the terms of your credit card is essential to avoid surprises.

3. Steps to Cancel Your Emirates NBD Credit Card

Canceling your Emirates NBD credit card can be a simple process if you follow the correct steps. Here is a detailed breakdown:

3.1 Contact Customer Service

The first step in canceling your Emirates NBD credit card is to get in touch with their customer service team. You can do this by calling the Emirates NBD helpline, visiting a local branch, or using their online services.

Contact Information:

  • Helpline: 600-540000 (Available 24/7)
  • Online Banking: You can log in to your online account and request card cancellation through secure messaging.

3.2 Clear Your Balance

Before proceeding with cancellation, make sure your credit card balance is zero. Pay off any outstanding amounts to avoid interest and penalties. If you have any pending transactions, these should also be settled before cancellation.

3.3 Request for Cancellation

Once the balance is cleared, formally request the cancellation of your Emirates NBD credit card. You may need to submit a cancellation form or provide verbal consent over the phone. If you’re visiting a branch, a representative will guide you through the cancellation process.

3.4 Obtain Confirmation

After your cancellation request is processed, ask for written confirmation from Emirates NBD. This ensures that the request has been completed successfully. Be sure to save this confirmation for future reference in case of any discrepancies.

3.5 Destroy the Card

Once your card has been canceled, physically destroy it. Cutting it into pieces or shredding it ensures that it cannot be used by anyone else.

3.6 Monitor Your Account

Check your online banking or credit card statements to confirm that the cancellation has been processed. Make sure there are no further charges or pending transactions on the canceled card.


4. Alternative Options After Cancellation

If you still need access to credit after canceling your Emirates NBD credit card, there are several alternatives available:

Apply for Another Card: If you are canceling your Emirates NBD card in favor of a better offer, you can apply for another credit card with a different bank or provider. Compare interest rates, rewards programs, and fees before making a decision.

Use Debit Cards or Prepaid Cards: If you wish to avoid credit altogether, consider using debit cards or prepaid cards for your spending needs. These options allow for a more controlled approach to managing money.


5. Impact on Your Credit Score

Canceling a credit card can have a significant impact on your credit score. Here’s how:

Credit Utilization Ratio: One of the major factors affecting your credit score is the credit utilization ratio, which is the amount of credit you’re using compared to your available credit. When you cancel a credit card, your available credit limit decreases, which could increase your utilization ratio and harm your score.

Credit History Length: The age of your credit accounts also plays a role in your score. Canceling an old credit card may shorten the average age of your credit accounts, which could negatively impact your score.

Credit Inquiry: If you plan to apply for another credit card or loan shortly after canceling your Emirates NBD card, lenders will likely check your credit score. This inquiry can slightly lower your score in the short term.

6. Fees and Charges to Consider

Before canceling your Emirates NBD credit card, you should consider any potential fees or charges associated with the process:

Fee TypeDetails
Annual FeesUnused annual fees are generally non-refundable, but if you’re in the middle of the year, you may have to pay a prorated amount.
Late Payment FeesEnsure there are no pending late payment fees before canceling.
Overdue Balance FeesIf you fail to pay your outstanding balance, there could be penalty fees.

7. What Happens to Your Rewards or Points?

Before canceling your card, ensure you use any rewards or points you’ve accumulated. Most Emirates NBD credit cards allow you to redeem points for discounts, flights, or merchandise. Once you cancel the card, these points may be lost if not redeemed in time.

8. How to Avoid Future Credit Card Fees

If you’re canceling your Emirates NBD card to avoid high fees, consider these alternatives to avoid unnecessary costs with your next card:

  • Look for No Annual Fee Cards: Many credit card providers offer cards with no annual fees.
  • Choose Cards with Flexible Benefits: Some cards allow you to choose rewards based on your spending, reducing costs on categories that matter most to you.

9. How to Follow Up After Cancellation

After you’ve canceled your Emirates NBD credit card, it’s important to monitor your account to ensure that the cancellation was processed correctly. Check your account regularly for any further charges or discrepancies, and contact customer service immediately if you notice anything unusual.


In conclusion, canceling your Emirates NBD credit card is a simple process that can be completed in just a few steps. However, it is important to consider the potential impact on your credit score, any outstanding balances, and your rewards points. By following the correct procedures and staying informed about all fees and charges, you can cancel your card without any issues and make decisions that align with your financial goals.

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