How to Check Etisalat Balance: A Complete Guide
Etisalat offers multiple ways to check your mobile balance, ensuring you always stay updated on your account status. Whether you use a prepaid or postpaid plan, keeping track of your balance helps manage your expenses and avoid service interruptions. Below are the most effective methods to check your Etisalat balance.
Methods to Check Etisalat Balance
| Method | Steps | Best For |
|---|---|---|
| USSD Code | Dial *121# and press call. Your balance will appear on-screen. | Quick check |
| Etisalat Mobile App | Open the app, sign in, and view your balance on the homepage. | App users |
| SMS Inquiry | Send “BAL” to 1010. Receive balance details via SMS. | Offline users |
| Online Account Portal | Log in to your Etisalat account on the official website and check your balance. | Desktop users |
| Customer Service Call | Dial 101 and follow the IVR instructions to inquire about your balance. | Assistance seekers |
Step-by-Step Guide for Each Method
1. Checking Etisalat Balance via USSD Code
- Open your phone’s dialer.
- Dial *121#.
- Press the call button.
- Your balance will be displayed on-screen instantly.
Why Use This Method?
- It’s fast and doesn’t require internet access.
- Works on any mobile device.
2. Checking Etisalat Balance Using the Etisalat Mobile App
- Download and install the My Etisalat UAE app from the App Store (iOS) or Google Play Store (Android).
- Log in using your mobile number and OTP verification.
- Navigate to the home screen to view your balance.
Benefits:
- Provides a detailed breakdown of usage.
- Allows easy balance top-up and plan subscription.
3. Checking Etisalat Balance via SMS
- Open your messaging app.
- Type BAL in the message body.
- Send the SMS to 1010.
- You will receive an SMS with your remaining balance.
Why Use This Method?
- Useful for users without internet access.
- Ideal for quick reference.
4. Checking Etisalat Balance via Online Account Portal
- Open your web browser and visit the Etisalat UAE website.
- Click on Log In and enter your credentials.
- Navigate to the account dashboard to view your balance.
Advantages:
- Suitable for users managing multiple Etisalat accounts.
- Provides detailed billing and transaction history.
5. Checking Etisalat Balance via Customer Service Call
- Dial 101 from your Etisalat number.
- Follow the IVR (Interactive Voice Response) instructions.
- Select the balance inquiry option to hear your balance details.
Who Should Use This Method?
- Users who need assistance with their account.
- People who prefer verbal communication.
Checking Etisalat Data Balance
If you have a data plan, you may also want to monitor your internet usage.
| Method | Steps |
|---|---|
| USSD Code | Dial *170# and press call. |
| Etisalat App | Log in to My Etisalat UAE app and check data usage. |
| SMS Inquiry | Send “DATA” to 1010 to receive a data balance update. |
| Customer Support | Call 101 and select data balance inquiry. |
Checking Etisalat Postpaid Bill Balance
For postpaid customers, monitoring monthly bills is essential.
- Dial *140# to get an overview of your bill.
- Use the Etisalat app or online portal to view detailed statements.
- Call 101 to get billing details via customer support.
Common Issues & Solutions
| Issue | Possible Cause | Solution |
|---|---|---|
| USSD code not working | Temporary network issue | Retry after a few minutes. |
| SMS balance inquiry not responding | Incorrect number format | Ensure correct format: “BAL” to 1010. |
| App login issues | Incorrect credentials or OTP delay | Reset password or try again later. |
| Online portal balance not updating | System maintenance | Check again after some time. |
| Unable to reach customer service | High call volume | Try calling during non-peak hours. |
How to Avoid Running Out of Balance
- Set Balance Alerts – Use the Etisalat app to receive notifications before your balance runs low.
- Use Auto-Recharge – Activate auto-recharge through your bank to avoid service disruptions.
- Monitor Data Usage – Check data balance frequently to prevent unexpected charges.
- Recharge in Advance – Keep a small balance as a backup for emergencies.
Conclusion
Checking your Etisalat balance is easy and convenient using USSD codes, SMS inquiries, the Etisalat mobile app, online portals, or customer service. By staying informed and using balance monitoring tools, you can avoid unexpected service interruptions and optimize your mobile usage efficiently.
