Salik Account Online and Deactivate Tag: Complete Guide

Salik Account Online and Deactivate Tag: Complete Guide

Managing a Salik account online and deactivating a tag are essential tasks for vehicle owners using Dubai’s toll system. Whether you need to register, recharge, update details, or cancel your Salik tag, the process must be completed correctly to avoid fines. This guide provides a complete breakdown, covering every aspect in full detail.


Salik Account Online: Registration and Management

How to Create a Salik Account Online

StepDetails
Visit Salik WebsiteGo to the official RTA Salik portal.
Click on ‘Register’Select the registration option for a new account.
Enter Personal & Vehicle DetailsProvide Emirates ID, vehicle plate number, and contact details.
Choose Payment MethodLink your debit/credit card or activate auto top-up.
Confirm & ActivateReceive an SMS confirmation after successful setup.

Adding Vehicles to Salik Account

StepDetails
Log in to Salik AccountAccess your account via website or mobile app.
Go to ‘Manage Vehicles’Select the option to add a new vehicle.
Enter Vehicle DetailsProvide plate number, emirate, and tag serial number.
Confirm & SaveEnsure details are correct to avoid penalties.

Salik Tag Activation and Usage

How to Activate a Salik Tag

StepDetails
Purchase a Salik TagAvailable at RTA service centers, petrol stations, and online.
Log in to Your Salik AccountUse website or app for activation.
Enter Tag DetailsProvide the serial number and vehicle plate information.
Confirm ActivationReceive an SMS confirmation.

Where to Place the Salik Tag

  • Stick the Salik tag on the inside of the windshield, behind the rear-view mirror.
  • Ensure the windshield is clean and dry before attaching the tag.
  • Avoid placing it near metal objects to prevent signal interference.

How to Deactivate a Salik Tag

Deactivating a Salik tag is necessary when selling a car, transferring ownership, or moving out of Dubai.

Salik Tag Deactivation Process

StepDetails
Log in to Your Salik AccountAccess your account using the website or app.
Select ‘Deactivate Tag’Choose the specific tag linked to the vehicle.
Provide Reason for DeactivationSelect options such as vehicle sale, export, or damage.
Confirm & SubmitReceive an SMS confirmation upon successful deactivation.

When Should You Deactivate a Salik Tag?

  • Selling or transferring vehicle ownership.
  • Exporting the car outside the UAE.
  • Vehicle registration cancellation.
  • If the tag is damaged or defective.

Salik Balance Management and Recharge

How to Check Salik Balance

MethodProcess
Via WebsiteLog in to your Salik account and check the balance on the dashboard.
Via SMSSend “Balance” and your Salik tag number to 5959.
Via Mobile AppOpen the Salik app and view balance under account details.

Salik Recharge Methods

MethodDetails
Online RechargeUse the Salik website or mobile app for instant top-up.
Auto RechargeSet up auto-payment from a linked credit/debit card.
Recharge via SMSSend “Recharge” followed by your account number to 5959.
Recharge via KioskUse RTA kiosks located at petrol stations and malls.

Salik Violations and Penalties

Common Salik Violations

ViolationPenalty
Passing Through Salik Gate Without TagAED 100 for first offense, increasing to AED 400.
Insufficient BalanceAED 50 per day for unpaid tolls.
Using an Expired or Inactive TagAED 100 for repeated offenses.

How to Dispute a Salik Violation

  1. Log in to your Salik account.
  2. Go to the ‘Violation Dispute’ section.
  3. Provide violation details and reason for dispute.
  4. Submit supporting documents, if required.
  5. Await RTA review and resolution.

How to Transfer Salik Balance and Refunds

Transferring Salik Balance to Another Account

StepDetails
Log in to SalikUse website or app to access your account.
Go to ‘Balance Transfer’Select the amount to transfer.
Enter Destination AccountProvide Salik ID of the recipient.
Confirm & ProcessComplete the transaction securely.

Salik Refund Process

If you deactivate your Salik tag, you may request a refund for unused balance.

StepDetails
Apply for RefundSubmit a request via Salik website or customer service.
Provide Bank DetailsEnter IBAN or request cheque payment.
Verification & ProcessingRefund approval may take up to 30 days.

Salik Customer Support and Contact Details

Support ChannelContact Details
Salik Customer ServiceCall 800 Salik (72545)
Email SupportSend queries to [email protected]
Live ChatAvailable on the Salik website
Salik Service CentersVisit RTA centers for in-person assistance.

Conclusion

Managing your Salik account online and deactivating a tag is simple if you follow the correct procedures. Keeping your balance updated, ensuring proper tag placement, and deactivating tags when needed helps avoid penalties. With this complete guide, you can efficiently handle Salik account registration, tag activation, deactivation, balance management, and violation disputes.

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