Tracking your Emirates ID is an essential part of the registration or renewal process. Zajel, one of the UAE’s leading courier services, ensures that your Emirates ID is delivered securely and efficiently. With Zajel’s user-friendly tracking system, you can monitor the status of your delivery, ensuring that your ID reaches you without delays.
This article will guide you through the entire process, providing you with the necessary information on how to track your Emirates ID, Zajel’s customer service timings, office hours, and key contact information.
Zajel Emirates ID Tracking Number
Your Zajel Emirates ID tracking number is the key to keeping track of your ID’s delivery. After the Federal Authority for Identity and Citizenship (ICP) processes your application, they dispatch your ID via Zajel, and you receive a tracking number.
How to Get Your Zajel Emirates ID Tracking Number
You can get your tracking number through the following ways:
| Method | Details |
|---|---|
| SMS Notification | You will receive an SMS from ICP with the tracking number once the ID is dispatched. |
| ICP Website | Login to the ICP website to check your application status and find the tracking number. |
Importance of the Tracking Number
With your tracking number, you can:
- Track the real-time status of your delivery.
- Contact Zajel for assistance.
- Ensure timely receipt of your Emirates ID.
Zajel Emirates ID Tracking Process
Zajel provides an easy-to-use tracking system that allows you to monitor your ID’s journey from dispatch to delivery. Here’s how you can track your Emirates ID.
Step-by-Step Guide to Track Your ID
| Step | Instructions |
|---|---|
| 1. Visit Zajel’s Website | Go to the Zajel official website. |
| 2. Enter Tracking Number | Input your unique tracking number into the provided field. |
| 3. View Tracking Details | Check the real-time status of your ID’s delivery. |
Tracking Status Definitions
Here’s a quick reference guide to understanding the various stages of your delivery:
| Status | Meaning |
|---|---|
| In Transit | Your ID is currently being transported. |
| Out for Delivery | The courier is on their way to deliver your ID to your address. |
| Delivered | The Emirates ID has been successfully delivered to your address. |
Track via Mobile App
Alternatively, you can use the Zajel mobile app for convenient tracking on the go.
Zajel Emirates ID Tracking Contact Number
If you encounter issues during the tracking process or have any questions about your Emirates ID delivery, you can reach Zajel’s customer support.
Zajel Contact Information
| Method | Details |
|---|---|
| Phone | +971 600 599 995 |
| [email protected] |
When to Contact Zajel
You should contact Zajel if:
- The tracking number is not working.
- Your ID’s delivery status hasn’t updated for a few days.
- The delivery address seems incorrect.
Before contacting Zajel, ensure you have your tracking number and Emirates ID application details on hand.
Zajel Customer Service Timings
Zajel customer service is available during set hours to help you with any inquiries.
| Day | Service Timings |
|---|---|
| Sunday to Thursday | 8:00 AM to 5:00 PM |
| Friday | Closed |
| Saturday | Limited hours (may vary by branch) |
Expected Response Times
- Phone Calls: Instant response during working hours.
- Emails: You can expect a reply within 24 hours.
Zajel Courier Office Address & Working Hours
For those who prefer in-person assistance, Zajel operates several branches across the UAE where you can visit to resolve any delivery issues.
Zajel Courier Office Information
| Location | Address | Contact Number |
|---|---|---|
| Dubai (Head Office) | Dubai Silicon Oasis, Dubai, UAE | +971 600 599 995 |
| Abu Dhabi | Al Najda Street, Abu Dhabi | +971 600 599 995 |
| Sharjah | Industrial Area 13, Sharjah | +971 600 599 995 |
| Ajman | Sheikh Rashid Bin Humaid Street, Ajman | +971 600 599 995 |
Office Working Hours
| Day | Working Hours |
|---|---|
| Sunday to Thursday | 8:00 AM to 5:00 PM |
| Friday | Closed |
| Saturday | Limited hours, depending on branch. |
You can always use Zajel’s online tracking services if visiting an office isn’t convenient.
Conclusion
Zajel provides a reliable and efficient way to track the delivery of your Emirates ID. With a tracking number, you can monitor your ID’s delivery progress via Zajel’s website or mobile app. If you face any issues, their customer support is ready to assist you via phone or email.
By using the tracking system and being aware of Zajel’s working hours and contact details, you can ensure a smooth delivery experience for your Emirates ID.
Frequently Asked Questions (FAQs)
1. How can I find my Zajel Emirates ID tracking number?
You can find your Zajel Emirates ID tracking number through:
- SMS Notification: The Federal Authority for Identity and Citizenship (ICP) will send you an SMS with the tracking number once your Emirates ID is dispatched.
- ICP Website: Log in to the ICP portal to check your application status and retrieve the tracking number.
2. How do I track my Emirates ID using Zajel?
To track your Emirates ID with Zajel:
- Visit Zajel’s Website: Go to the Zajel official website.
- Enter Your Tracking Number: Input the tracking number into the search box.
- View Status: Click “Track” to see the current delivery status of your Emirates ID.
3. What should I do if my tracking number isn’t working?
If your tracking number isn’t working:
- Double-check the number you entered to ensure there are no mistakes.
- Contact Zajel Customer Service: Call +971 600 599 995 or email [email protected] for assistance with your tracking number.
4. What are Zajel’s customer service hours?
Zajel’s customer service is available during the following hours:
- Sunday to Thursday: 8:00 AM to 5:00 PM
- Friday: Closed
- Saturday: Limited hours, which may vary by branch.
5. Can I visit a Zajel office if I have issues with my delivery?
Yes, you can visit a Zajel office for assistance with delivery issues. Here are some common reasons to visit:
- To collect your Emirates ID if delivery was unsuccessful.
- To update or verify delivery information.
Check the working hours of your nearest Zajel office before visiting.
Looking to renew your DU SIM card? 📱 Look no further! Check out our latest blog post where we guide you through the easy steps to renew your DU SIM hassle-free. Whether you’re a resident or a visitor in the UAE, keeping your mobile connection active is essential. Our step-by-step guide covers everything you need to know about DU SIM renewal, including eligibility criteria, required documents, and convenient renewal methods. Don’t risk losing your connection! Stay connected with DU, one of the leading telecom providers in the UAE. Visit the link below to read our comprehensive guide and ensure uninterrupted mobile service. Renew your DU SIM today and stay connected effortlessly! #DUSIMRenewal #StayConnected #UAE #Telecom
Read more: DU SIM Renewal Guide
